Cancellation policy

Cancellation penalties applicable to the deposit paid:


In case of cancellation of the stay up to 30 days before arrival at the hotel, the cancellation is free and we will refund the amount paid withholding 30 euros as a preliminary investigation costs.


The refund is not applicable in the case of a non-refundable room


In case of cancellation of the stay from 7 to 1 day before the arrival will be charged a 50% amount.


In case of no show for No Show 100% will be charged.






The guest who anticipates the departure must pay a penalty equal to 50% of the remaining amount of the stay.






If the cancellation will be replaced by a new booking on another date for the current season, no penalty will be applied and the deposit eventually paid by the client will be retained by the structure and taxed as a deposit.






Upon confirmation of booking, a deposit of 50% of the total reservation is required for stays longer than 7 days and 30% for stays of less than 7 days.